Defective product
If your product has defects or is faulty, please contact our service team by email: [email protected]. In order to process your request quickly, we need the following information from you:
1. please send us a copy/picture of your invoice of the defective product.
2. in order to process the defect quickly, we need a detailed description of the fault and, if necessary, pictures/videos.
3. please send us your complete address in case es comes to an exchange of the article.
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